Our policies and procedures

All ICB policies, procedures and publications are available on the ICB website at: www.humberandnorthyorkshire.icb.nhs.uk/documents-and-publications

• Details of the ICB’s standing financial procedures and/or instructions can be found in the ICB’s Constitution here

• Details of the ICB’s standing orders can be found in the ICB’s Constitution here

• Details of how to contact the ICB with any Compliments, Concerns and Complaints will be outlined on the ICB website. The Management of Concerns and Complaints Policy can be accessed here

• Information relating to what information the ICB holds about its patients and how we use it can be found here.  The ICB also has an Access to Records Protocol (including medical records) which can be available here.

The ICB’s Caldicott and Data Protection, Records Management (Clinical and Non-Clinical) and Local Anti-Fraud, Bribery and Corruption policies will be found here.